FAQs
Who is this site for and what other sales channels does Preserve offer?
Preserve created this wholesale site as a way to make ordering easier for our wholesale, dental, and hotel customers. This ordering method is best suited for those ordering less than pallet quantities. If you are looking for more than pallet quantities, please contact sales@preserve.eco
Other resources:
- You may also be interested in our main company site, preserve.eco. This site offers the deepest corporate information on Preserve and also houses our direct to consumer online store.
- Preservefoodservice.com features select unpackaged Preserve products best suited for small food services operations.
Shipping Rates
Preserve charges only the shipping rates that we are charged by our providers. At wholesale quantities, we unfortunately are not able to offer free or reduced shipping rates.
Returns
If you would like to make a return, please reach out to store@preserve.eco to explain the situation and determine the right path for you. Preserve is not able to cover return shipment costs for unsold items, but will refund items that are in re-sellable condition.
Shipping turn-around times
Our goal is to ship out all orders within 3-4 business days.
Larger Orders
For larger orders (over a pallet quantity) please reach out to sales@preserve.eco